• Does Swrve support single sign-on (SSO)?

    • Swrve has the framework available to support single sign-on (SSO) via SAML. If your internal system supports SAML and you would like to incorporate SSO into your Swrve service, contact your CSM at support@swrve.com. They will coordinate any custom configuration required. Logging into Swrve using SSO To log in to Swrve using SSO credentials, on Read More


  • Two-Factor Authentication

    • Swrve is highly conscious of the security and privacy of the sensitive data we report on in our dashboards. We provide an optional Two-factor authentication (2FA) configuration for your user base. Company configuration To view the 2FA settings for your company, on the Your account menu, select Company settings. There are two options: Select Enable to immediately Read More


  • What functionality is available with basic and advanced integration of Swrve?

    • Simply integrating the Swrve SDK and enabling push notifications enables you to track important metrics and run several effective campaigns, while advanced integration provides more in-depth tracking and additional campaigns. This article takes you through the various levels of integration, and lists the metrics and campaigns made possible by each. For developer information on how to complete basic and advanced integration, Read More


  • Marketing and analytics with basic integration

    • Track important user metrics and run several effective campaigns simply by integrating the Swrve SDK and enabling push notifications. These tasks can be completed by a single engineer in less than a day, and allow your marketing team to do the rest. Launch a variety of effective campaigns Push notifications Nurturing – Remind new and evaluating users that Read More


  • How do I change my password?

    • To change your password: Step 1: On the Swrve Log In screen, select the Forgot your password? link. Step 2: The Password Reset screen displays. In the Email field, enter your email address and then select Reset. An email containing a link is sent to the email address you provide. Step 3: Select the link contained in the email. You Read More


  • How do I view usage information?

    • You can view your usage data for the past six months on the Usage Details screen. This screen provides information about the following: The total Daily Active Users (DAU) for each calendar month, where DAU is the number of unique users on a calendar day in the local timezone of your app. The total number Read More


  • What are the different Swrve user accounts?

    • Swrve offers the following three default user accounts: Company Admin Full Access Read Only The main differences between these three account types are outlined below. Our new Roles Management and Assignment feature also lets you create custom user roles with any combination of permissions. For more information, see Managing Swrve user roles and permissions. Company Read More