FAQs

How do I use stripping level in Unity with Swrve?

If you are using the Swrve Unity SDK, you may have instrumented the stripping level to decrease the size of your app. To continue using the stripping level in Unity, be sure to include a link.xml file in the Unity Assets folder with the following contents: <linker> <assembly fullname=”mscorlib”> <type fullname=”System.Security.Cryptography.MD5CryptoServiceProvider” preserve=”all”/> </assembly> </linker> The Read More

How do I export Swrve KPI data into Excel using the Export API?

Swrve’s Export API provides a basic set of per-KPI function calls that can be combined with the Excel Web Query feature to enable a direct pull of KPI information into Microsoft Excel spreadsheets. Prerequisites You need the following to get started: Your API key and personal key. These are provided for each specific app and Read More

How do I export Swrve KPI data into Google Spreadsheet using the Export API?

Swrve’s Export API provides a basic set of per-KPI function calls that can be combined with the Google docs ImportHtml feature to enable a direct pull of KPI information into Google Spreadsheets. Prerequisites You need the following to get started: Your API key and personal key. These are provided for each specific app and each Read More

How do I configure custom gameplay events?

This article provides an example of custom gameplay events. This example tracks the enemies that are killing game players. Send a custom event called Gameplay.Player.Death with an Enemy payload containing the class of enemy who killed the player. On iOS, this looks like the following: swrve_event(swrve, @”Gameplay.Player.Death”, @”{ “Enemy” : “zombie” }”); Make sure you Read More

How do I upload push device tokens?

The current Swrve SDKs can request push device tokens as soon as the app loads or at a later time, such as after a tutorial. For more information about integrating push notifications in Swrve, see the platform-specific integration guides. Bulk push token upload If you have already collected a set of push device tokens for the Read More

What are the causes of revenue disparity between Swrve and other services?

Review this article to identify causes for revenue disparity between Swrve and other services. You can identify many causes for revenue differences by comparing the details in the Swrve service with the revenue totals seen in your mobile app store. You can investigate many revenue differences by reviewing the data received for a specific device. Read More

How do I target users based on their in-app preferences?

At times, you may want to send different kinds of push notifications to your users depending on their in-app notification settings. You can often group notifications into specific categories, as the following examples show. A banking app may have different types of notifications: Statement-related notifications, such as informing users of a low balance or notifying Read More

How do I exclude optional iOS frameworks?

In Swrve iOS SDK version 4.2, we implemented the functionality to exclude certain iOS frameworks that weren’t relevant to your app, such as camera permissions or push notifications, using preprocessor macros that excluded the framework. In version 5.0, we changed the logic so that you needed to add the macros to include the related permissions Read More

Does Swrve support single sign-on (SSO)?

Swrve has the framework available to support single sign-on (SSO) via SAML. If your internal system supports SAML and you would like to incorporate SSO into your Swrve service, contact your CSM at support@swrve.com. They will coordinate any custom configuration required. Logging into Swrve using SSO To log in to Swrve using SSO credentials, on Read More

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