FAQs

Posted on May 22, 2018 by Shelly Wolfe
Comments Off on Roku

Roku

Swrve is a multi-channel customer engagement platform that provides hyper-targeting and hyper-personalization in real-time to automate relevant moments of interaction that acquire, retain and monetize customers. The Swrve native Roku SDK enables your app to use all of these features. This guide contains all the information you need to integrate the SDK into your app. Read More

Push Notification Preference user property

How Do I Target Users Based on Their In-App Preferences?

At times, you may want to send different kinds of push notifications to your users depending on their in-app notification settings. You can often group notifications into specific categories, as the following examples show. A banking app may have different types of notifications: Statement-related notifications, such as informing users of a low balance or notifying Read More

How Do I Implement Deeplinks in Push Notifications?

When creating push notifications in Swrve, the default action if a user engages with the push notification is to open the app. You can also configure the action to direct users to a specified URL or other location in the app—this is called deeplinking. For example, you might configure a push notification to direct the Read More

How Do I Migrate from Google Cloud Messaging to Firebase?

As of Android SDK version 4.11, Swrve supports Firebase Cloud Messaging (FCM). If you are integrating the Swrve SDK into a new app and want to use FCM, follow the steps outlined in the Android Integration Guide. If you are upgrading the SDK and currently use Google Cloud Messaging (GCM), you need to properly migrate Read More

How Do I Display an In-App Message Only Once Per User?

In the Swrve SDKs, message display rules for an in-app message campaign work as expected under normal circumstances. However, there are some scenarios where a small number of users may see a campaign more than once. The SDK stores the in-app message display rules in a cache file on the user’s device. Some reasons why Read More

How Do I Get Resource A/B Test Information from the Swrve SDK?

It is now possible to get the resource A/B test and variant IDs directly from the Resource Manager in the Swrve SDK in real-time for use in your third-party reporting systems. To have this feature enabled for your app, contact your Customer Success Manager at support@swrve.com, and then use the following code to get the resource Read More

How Do I Target My Audience Using Date User Properties?

As of SDK version 4.7, Swrve enables you to target and track your audience based on the date and time of custom user properties. For example, target users who have an upcoming event, such as a flight or concert, or ask customers to leave a review a few days after an event, such as checking Read More

How Does Swrve Calculate New User Counts?

This article covers frequently asked questions about new user counts. What does Swrve consider a new user? Swrve calculates new users by taking all of the event data for a given day and counting those users who were not already active. Swrve also calculates new users on an hourly and monthly basis, available via the Swrve Export API. Read More

Server-Side Implementations

This article covers common questions about server-side implementations in Swrve. What is a Server-Side Implementation? A server-side implementation is the use of Swrve without or in addition to the Swrve platform-specific SDKs. Typically this is done by using the Swrve Events API to send events and user properties in an automated way. Some common use cases for a Read More

Older Posts