FAQs

How do I upload push device tokens?

The current Swrve SDKs can request push device tokens as soon as the app loads or at a later time, such as after a tutorial. For more information about integrating push notifications in Swrve, see the platform-specific integration guides. Bulk push token upload If you have already collected a set of push device tokens for the Read More

How do I use stripping level in Unity with Swrve?

If you are using the Swrve Unity SDK, you may have instrumented the stripping level to decrease the size of your app. To continue using the stripping level in Unity, be sure to include a link.xml file in the Unity Assets folder with the following contents: <linker> <assembly fullname=”mscorlib”> <type fullname=”System.Security.Cryptography.MD5CryptoServiceProvider” preserve=”all”/> </assembly> </linker> The Read More

How do I configure SDK device logging?

By default, the Swrve SDK performs native device logging on iOS (Console Logs), Android (Logcat) and Unity. If required, you can disable these logs. On Android, you can also change the default logging level. Additionally, the Swrve Unity SDK creates a small delay of approximately 14 milliseconds (ms) when logging. This is a not a big issue, Read More

How do I export Swrve KPI data into Excel using the Export API?

Swrve’s Export API provides a basic set of per-KPI function calls that can be combined with the Excel Web Query feature to enable a direct pull of KPI information into Microsoft Excel spreadsheets. Prerequisites You need the following to get started: Your API key and personal key. These are provided for each specific app and Read More

How do I export Swrve KPI data into Google Spreadsheet using the Export API?

Swrve’s Export API provides a basic set of per-KPI function calls that can be combined with the Google docs ImportHtml feature to enable a direct pull of KPI information into Google Spreadsheets. Prerequisites You need the following to get started: Your API key and personal key. These are provided for each specific app and each Read More

What are the causes of revenue disparity between Swrve and other services?

Review this article to identify causes for revenue disparity between Swrve and other services. You can identify many causes for revenue differences by comparing the details in the Swrve service with the revenue totals seen in your mobile app store. You can investigate many revenue differences by reviewing the data received for a specific device. Read More

How do I target users based on their in-app preferences?

At times, you may want to send different kinds of push notifications to your users depending on their in-app notification settings. You can often group notifications into specific categories, as the following examples show. A banking app may have different types of notifications: Statement-related notifications, such as informing users of a low balance or notifying Read More

How do I exclude optional iOS frameworks?

In Swrve iOS SDK version 4.2, we implemented the functionality to exclude certain iOS frameworks that weren’t relevant to your app, such as camera permissions or push notifications, using preprocessor macros that excluded the framework. In version 5.0, we changed the logic so that you needed to add the macros to include the related permissions Read More

How do I capture device type and location?

The Swrve SDK automatically collects the following device attributes on iOS, Android, and Unity. Each attribute is sent as a user property and updated each time they start a new session. User attribute name Description Example values swrve.device_width The width in pixels of the device screen. 640 swrve.device_height The height in pixels of the device Read More

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