You can view your usage data for the past six months on the Usage Details screen. This screen provides information about the following: The total Daily Active Users (DAU) for each calendar month, where DAU is the number of unique users on a calendar day in the local timezone of your app. The total number Read More
To change your password: Step 1: On the Swrve Log In screen, select the Forgot your password? link. Step 2: The Password Reset screen displays. In the Email field, enter your email address and then select Reset. An email containing a link is sent to the email address you provide. Step 3: Select the link contained in the email. You Read More
This is because KPIs are only calculated going forward in Swrve. The user state, however, is retroactive, so if you have a user who has spent money in the past, for example, they are displayed in your payers segment the next time they use your app.
You can edit the data of an existing platform title on the App Settings screen. On the Settings menu, select App Settings. To edit the app name, on the Apps Overview screen, select edit next to the app name. Enter the new name and select the check mark to save your changes. For information about adding new platform titles, Read More
You can edit integration settings on the Integration Settings screen. On the Settings menu, select Integration settings. For information about adding integration settings for your app, see Integrate your app.
This article covers frequently asked questions about new user counts. What does Swrve consider a new user? Swrve calculates new users by taking all of the event data for a given day and counting those users who were not already active. Swrve also calculates new users on an hourly and monthly basis, available via the Swrve Export API. Read More
Swrve introduced the ability to update segments on a near real-time basis in January 2014. Previously, users were added to segments within approximately 60 minutes. Thanks to the real-time feature, KPI charts populate at a faster rate, allowing quicker insight into user progression, engagement and conversion. This is useful not only upon app launch, but Read More
You can configure how revenue is reported on the Report Settings screen, in the Reporting Revenue section. On the Settings menu, select Report settings. The Multiplier field defines the multiplier to be applied to the default currency (USD) for reporting revenue KPIs. The default value is 1.0. This means that every dollar sold is represented 1:1 in Read More
Use the currency-based KPIs to identify whether users have too much (sources) or too little (sinks) virtual currency. With too much virtual currency on their hands, users don’t buy enough currency. With too little currency, they get needlessly frustrated. Currency-based KPIs track how much virtual currency is being purchased, given (by the app), and spent Read More
Swrve offers many ways to graph, list, visualize, and export the metrics that help you make money. There are a few KPIs that you should review daily to answer questions such as: How much money am I making? Am I gaining new customers? Are my users churning? To view this information in Swrve, create a Trend Read More