Review this article to identify causes for revenue disparity between Swrve and other services. You can identify many causes for revenue differences by comparing the details in the Swrve service with the revenue totals seen in your mobile app store. You can investigate many revenue differences by reviewing the data received for a specific device. Read More
In Swrve iOS SDK version 4.2, we implemented the functionality to exclude certain iOS frameworks that weren’t relevant to your app, such as camera permissions or push notifications, using preprocessor macros that excluded the framework. In version 5.0, we changed the logic so that you needed to add the macros to include the related permissions Read More
Various Swrve APIs require either an API key or a personal key. You may also have additional API keys for a web integration or user identity. You’ll find your API keys and personal key on the app Integration Settings screen, in the API Key Management section. To access this screen, on the Settings menu, select Integration settings. For more Read More
Swrve has the framework available to support single sign-on (SSO) via SAML. If your internal system supports SAML and you would like to incorporate SSO into your Swrve service, contact your CSM at support@swrve.com. They will coordinate any custom configuration required. Logging into Swrve using SSO To log in to Swrve using SSO credentials, on Read More
Swrve is highly conscious of the security and privacy of the sensitive data we report on in our dashboards. We provide an optional Two-factor authentication (2FA) configuration for your user base. Company configuration To view the 2FA settings for your company, on the Your account menu, select Company settings. There are two options: Select Enable to immediately Read More
Apple is planning to release iOS 13 and Xcode 11 in early autumn. Due to changes in an internal Apple API, there is some impact on how the Swrve iOS SDK decodes Apple push notification tokens. We’ve prepared this short guide to help you ensure your customers are not affected by this issue. The API Read More
Target your users based on their risk of churning with Swrve’s new churn propensity feature. What are churn propensity scores? Swrve generates a score for each user who has not already churned from your app on a scale of 0 to 100 indicating how likely they are to churn within the next 30 days—that is, Read More
Swrve’s Currency Given KPI gives insight into the type and amount of in-app currency that has been given by the app to the user (without generating any revenue for the app). This KPI helps deal with situations where users are granted an initial amount of in-app currency for joining the app, for completing specific tasks Read More
Reengagement refers to the percentage of users that used the app yesterday and were also active today (regardless of their install date). Reengagement is based on a 24-hour rolling clock and users can contribute to this KPI only once per day. Day 1 reengagement, for example, is the percentage of users who started a session Read More
Swrve can keep track of the amount of revenue generated by each real-currency transaction visible to your app. The Revenue figure displayed on the KPI metrics dashboard is calculated by summing the amounts supplied for each ISO 4217 currency using a fixed exchange rate table (to USD) that is updated from time to time. For more Read More