Last modified November 20, 2018 by Shelly Wolfe

Trend Reports (New!)

Create and manage reports that compare various metrics over time for all your users or selected groups of users with Swrve Trend Reports. Compare app-level metrics with individual campaign metrics, to quickly see how different campaigns are impacting your overall results.

Trend Reports combine the functionality of the previous KPI Charts, Event Details and Item Charts reports, with the option to include campaign metrics. Eventually all existing KPI Charts reports will migrate to the new format, however you can still view Events reports, Item Charts reports and individual reports for your campaigns.

To access the Trend Reports screen, on the Analytics menu, select Trend Reports.

The following actions are available on the Trend Reports screen:

  • Create a new report
  • Search, filter or sort reports
  • Edit your report name and privacy setting
  • Duplicate a report
  • Delete a report

Creating a new report

To create a new report:

Step 1: On the Trend Reports screen, select Create New Report.

Step 2: In the Create Report dialog, enter the Report Name, select the Report Privacy setting, and then select Create Report. Only you can view private reports, while anyone with the required app permissions can view public reports.

Step 3: The Create Chart dialog is displayed. To add data to the chart, enter or select the following, and then select Create Chart:

  • Chart Name – enter the chart name.
  • User Subset – select the subset of users you want to display data for:
    • All Users – default setting that displays data for all your users.
    • Segments – select a segment from the list to display data for a predefined segment.
    • Resource A/B Test – select a resource A/B test from the list to display data for users in the test control and treatment groups.
    • Campaigns – select the Campaign Type and name from the list. The list only shows the first 50 active campaigns, so if you don’t see the campaign you’re looking for, enter the campaign name and the list will display related search results as you type. Next, select the KPI from that campaign that you want to display data for. Depending on the type of campaign you select, you may also have to select the engagement metric you want to display data for (for example, in-app messages – After Seeing or After Clicking).
  • Metric – select the metric you want to view data for:
    • KPIs – select any of the default KPIs available in Swrve.
    • Event Counts – select an event to view event counts over time.
    • Item Purchases – select an item to view the number of items purchased over time.

Step 4: By default, the chart displays data for the last week. To display another time series, select the date range box  and select the desired time series (Last 7 Days, Last 30 Days, Last 90 Days, Last 12 Months), or select specific dates from the calendar.

Step 5: If required, add additional data to the chart, or add a new chart to the report.

Step 6: To save your report, select Save .

After you create a new report, it is displayed on the Trend Reports screen.


Managing Trend Reports

To view or edit an individual report, on the Trend Reports screen, select the report name.

Sample Trend Report

Depending on the data sets you have added to a chart, the Y-axis displays the relevant metric(s), while the X-axis displays the time period. (The value k is appended to Y-axis values that are in the thousands. M is appended values that are in the millions.)

Data point markers on the graph enable you to view specific data for a particular point in time. Point to any data point marker on the graph to display a tooltip that shows the KPI and segment data for that point in time.

Additional report actions

The following actions are available on the individual report page:

Action Description
Edit report/chart name and report privacy To edit the report name and privacy, select edit  next to the report name. To edit a chart name, select edit  next to the chart name.
Save report Select save  to save any changes to the report.
Delete report Select delete  to delete the entire report.
Download report or chart CSV Select download  to download a CSV file of the entire report or individual chart data.
Print report or chart Select print  to print an image of the report or chart graph.
Add new chart Select Add New Chart to add a new chart to the report.
Select time series Select the date range box next to the calendar  to select the time series you want to display data for. Select a set time period (Last 7 Days, Last 30 Days, Last 90 Days, Last 12 Months) or use the calendar to select a specific date range.
Select time granularity Select the time granularity for the graph. The available options are:

  • Daily –  values are summed and reported as a total value for each day of the selected time range.
  • Hourly – values are summed and reported over the course of each individual hour.
  • 24hr Rolling – 24-hour rolling data is the sum of all available hourly data for a metric over the past 24 hours. Values are summed and reported for the most recent 24-hour period up to the most complete hour for the selected date range. For example, the 24-hour rolling metric value for 12:00pm PDT on a Monday includes the sum of all hourly data for that metric for each hour back to 1:00pm PDT of the previous day. By viewing data in 24-hour rolling mode, you can view gradual changes from the hour, instead of viewing the steep incline or decline that may be displayed if you view data in Daily or Hourly mode.

Note: For data displayed in Daily mode, KPIs for the current date are updated throughout the entire day. As a result, KPI data for the most recent date is partial data. For data displayed in 24hr rolling mode, the last two hours may be partial data as there is a 90-minute delay between events being sent to Swrve and events being displayed in Swrve. 24hr rolling mode is not available for MAU and DAU/MAU KPIs.

Show/hide or add annotations Select Toggle Annotations  to display or hide annotations on the report. Select Add Annotation to add a new annotation to the report.
Show/hide average lines Select Toggle Average  to display or hide the average values of all visible data points in the graph.
Show/hide data set Each data set (such as a particular KPI, segment or campaign) in the graph displays as a color-coded tile at the top of the graph. To hide or show a particular data set, select the color-coded tile.
Delete data set To remove a data set, hover your mouse over the color-coded tile and select  Delete data.
Add data set Select + Add data to chart to add a new data set to the chart.
Delete chart Select  Delete chart to remove a chart from the report.
Zoom/reset zoom To view a time range in closer detail, select a data point and drag your mouse to highlight the time period you want to zoom in on. To reset the zoom level, select Reset zoom.

Report settings

To access Report Settings, on the Settings menu, select Report settings. Use the options on this screen to add annotations or configure how revenue KPIs are reported.

Configuring how revenue KPIs are reported

To define a multiplier that is applied to the default currency (USD) for reporting revenue KPIs, under Reporting Revenue, enter a Label and Multiplier. For example, you might define a multiplier to report revenue as profit, to report revenue in Euros or to report revenue net of tax. For more information, see How do I configure how revenue is reported?

Report annotations

An annotation is a manual note that marks a significant event, such as the launch of a campaign. Add and manage annotations on the Report Settings screen, or add a new annotation directly in the report. For more information about managing annotations on the Report Settings screen, see Intro to analytics.