Swrve integrates with external data applications and marketing software services via Connectors. In most cases, your CSM will manage the configuration of your integration and set up any associated rules in Swrve.
The following table summarizes the Connectors that are currently available, and the actions possible with each integration. For more details about a particular integration, select the appropriate link below.
|Amplitude||Amplitude is an analytics provider that helps companies gain valuable insights from user behavior.||Send attribution
Update user profile
|Custom||Generic REST integration used to interface with your in-house system(s).||Web service request|
|FTP||Generic integration that enables you to import CSV data from your CRM or in-house system from an FTP or SFTP server.||User profile management|
|Mailchimp||Mailchimp is an online email marketing solution that enables you to manage subscribers, send emails and track results.||Marketing emails|
|Mailjet||Mailjet is a transactional email delivery and list management service.||Transactional emails
|Mandrill||Mandrill is an email infrastructure service offered as an add-on for Mailchimp that enables you to send personalized, one-to-one e-commerce emails, or automated transactional emails.||Transactional emails|
|Oracle Eloqua||Oracle Eloqua is a marketing automation platform that enables marketers to plan and execute campaigns while delivering a personalized customer experience for their prospects.||Contact management|
|Oracle Responsys||Oracle Responsys is a single platform that allows marketers to drive exceptional consumer experiences across all marketing interactions.||User profile management
Bulk data export
|Oracle Responsys Program||As part of Oracle’s Marketing Cloud, Responsys Programs gives marketing teams the tools needed to deliver relevant, engaging experiences to their customers across devices, channels and lifecycles.||Trigger Swrve campaigns
Update user profile
|Qminder||Qminder is a queuing solution for safe, touch-free customer service.||Create Qminder ticket|
|Salesforce Marketing Cloud||Salesforce Marketing Cloud (formerly ExactTarget), is a cloud computing and social enterprise customer relationship manager (CRM) that enables you to connect to your customers with email, mobile, social, Web experiences and advertising.||Contact management
|Salesforce Journey Builder||Part of the Salesforce Marketing Cloud platform, use Swrve’s Journey Builder integration to include Swrve actions and campaigns in your multi-channel consumer journeys.||Contact management
Trigger Swrve campaigns
|SendGrid||SendGrid is a transactional email delivery and list management service.||Transactional emails
|Swrve||Built-in function to reuse Swrve engagement features or update analytics or user properties, after processing events from the third-party software systems.||Send events
User profile management
|Twilio||Twilio is a cloud communications platform that enables you to embed messaging, voice, video, and authentication into your app.||SMS/MMS messaging|
To add an integration to your Swrve service or if you have an integration with a provider not mentioned above, contact your CSM at firstname.lastname@example.org.