Swrve’s Campaign center provides a centralized, customizable view of all your campaigns. Filter your campaign view by state, channel, content, and schedule, and quickly view important details and metrics for individual campaigns without leaving the page. Create campaigns directly from the Campaign center using a streamlined workflow.

Customizing your campaign view

Use the available filter conditions to personalize your campaign view from a broad overview of all your campaigns to a small set of targeted campaigns based on your personal requirements. The default view is all campaigns, but after you personalize your campaign view, the filter set is automatically saved in the most recent state until you clear the filters or make another selection. To clear your filter conditions and return to the default view, select Clear Filters. You can also use the search box to filter your campaigns by keyword.

Customize your campaign view using the following filter options:

Filtering by dates

To filter your campaigns by dates, select the timeline (After, Before, Between, On), and then enter or select the desire dates from the calendar.

Sorting campaign results

To order the displayed campaign results by various options, use the Sort by list.

Viewing campaign details

To quickly view basic campaign details and high-level metrics, on the campaign card, select View metrics .

Depending on the delivery channel, the following details are displayed in the expanded card view:

• Campaign details – displays the campaign status, owner, date created, and date last updated.
• Campaign metrics & performance – displays audience, engagement, and influenced metrics, if relevant, plus any custom metrics set when you created the campaign. For more information on channel-specific metrics, see the related campaign report page:
  • Push notifications
  • In-app messages
  • Conversations
  • Email and SMS

To view campaign details or make changes to a campaign, select the campaign name, Edit campaign  or Actions . For more information on the actions available from specific campaign reports, see the related links above.

Downloading campaign reports

To access the Download Campaign Reports screen, select Download campaign reports .

For information on how to download your campaign reports as CSV files, see Downloading campaign reports.

Creating new campaigns

Create a campaign directly from the Campaign center by selecting Create campaign and selecting the relevant delivery channel.

After you select the delivery channel, you’re guided through the associated campaign workflow. For more information on how to create specific campaigns, see the following tutorials:

• Push notifications:
  • Standard push notifications
  • Push via API
  • Quick push
  • Geo-triggered notifications
• In-app messages
• Conversations
• Email and SMS

Stopping a campaign

To end an active campaign, on the campaign summary card, select the campaign name link or Edit campaign . The actions taken to stop a campaign depend on the campaign channel:

• Push notifications: To stop a sending, recurring, or push API campaign, select Stop.
• In-app messages and Conversations: To pause and edit an active campaign, select Pause & Edit. To end and automatically archive a campaign, select End Campaign.
• Email and SMS: To stop a sending or recurring campaign, select Stop campaign.

Next steps

• Take a tour of our redesigned dashboard! For more information, see Swrve dashboard 3.0.
• Create a new campaign. For more information, see Campaign overview and channels.